Privacy Policy

A. Information We Collect

To provide our travel-related services efficiently, WispVoyage may collect various types of personal information, including but not limited to:

Personal Information

• Full Name
• Gender
• Date of Birth
• Marital Status
• Residential or Postal Address
• Email Address
• Mobile or Telephone Number

Payment Information

• Debit or Credit Card details (where applicable)
• Banking information required for payment processing
• Billing information

Note: WispVoyage does not permanently store complete debit or credit card information. Payment transactions are securely processed through authorized payment gateways.

Booking & Transaction Information

• Booking history
• Travel preferences
• Purchase history
• Transaction records
• Customer support interactions

Documents You Share

• Passport details
• Visa documents
• Photographs
• Completed application forms
• Bank statements (where required)
• Other travel-related documents

Account Information

• Username
• Email Address
• Password (stored securely where applicable)

Social Media Information

If you choose to connect your social media account with WispVoyage, we may receive information permitted by that platform, including:

• Name
• Email Address
• Profile Picture
• Friend List (where permitted)
• Public Profile Information

Information of Other Travelers

If you make bookings on behalf of family members, friends, or other travelers, you confirm that you have obtained their consent before sharing their personal information with WispVoyage.

B. How We Use Your Information

WispVoyage does not sell your personal information to third parties.

Your information may be used for the following purposes:

• Processing travel bookings and reservations.
• Confirming bookings with airlines, hotels, transport providers, visa partners, and other travel suppliers.
• Sending booking confirmations, invoices, itineraries, and travel documents.
• Providing updates regarding schedule changes, cancellations, or travel advisories.
• Sending OTPs, verification emails, or authentication messages.
• Responding to customer support requests and resolving issues.
• Processing refunds and payment confirmations.
• Contacting you regarding birthdays, anniversaries, loyalty benefits, or personalized travel recommendations.
• Informing you about new packages, promotional offers, discounts, seasonal campaigns, or special deals through:
  • Email
  • SMS
  • WhatsApp
  • Phone Calls
• Improving our products, services, website functionality, customer experience, and security.

C. Cookies & Website Analytics

WispVoyage uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Recognize returning visitors.
• Remember user preferences.
• Improve website performance.
• Analyze visitor behavior.
• Enhance website security.

Most web browsers allow you to disable cookies through browser settings. However, disabling cookies may affect certain website features and functionality.

D. Disclosure of Information

WispVoyage may disclose your personal information only where necessary and permitted by applicable law.

Your information may be shared with:

• Airlines
• Hotels
• Transport providers
• Visa processing partners
• Payment gateways
• Banks
• Government authorities
• Law enforcement agencies
• Regulatory authorities
• Professional advisors and auditors

Information may also be disclosed:

• To comply with legal obligations.
• To respond to court orders, legal notices, or government requests.
• To prevent fraud, cybercrime, identity theft, or financial abuse.
• To protect the rights, safety, or property of WispVoyage, its employees, customers, or business partners.
• During internal audits, regulatory compliance, or business investigations.

E. Data Security

WispVoyage takes appropriate technical, organizational, and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

• Secure payment processing.
• Restricted access to customer information.
• Industry-standard security practices.
• Regular security reviews and system updates.

Although we strive to protect your personal information, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

F. Policy Updates

WispVoyage may update this Privacy Policy from time to time to reflect changes in applicable laws, business operations, or service offerings.

The latest version will always be published on our website along with the updated Effective Date. We encourage users to review this Privacy Policy periodically.

G. Our Responsibility

WispVoyage makes reasonable efforts to ensure that the personal information we process is accurate, complete, and up to date.

If you believe any information we hold about you is incorrect or outdated, you may contact us to request correction or updating of your information.

We remain committed to maintaining transparency, protecting your privacy, and complying with applicable data protection laws.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us: